Frequently Asked Questions

Here we answer your frequently asked questions. If there are still any remaining questions, please do not hesitate to get in touch with us!

1. This is important before travelling

Which airport do I have to fly to?
There are two airports around Arusha. The Kilimanjaro International Airport (JRO) and the Arusha Airport (ARK), cheapest flights are usually to JRO, so that should be your first choice.

Which vaccinations are needed? Should I take a malaria prophylaxes?
We are neither doctors nor tropical medicine experts! We strongly recommend you to make an appointment with a specialist to get advice. Further information might also be found on your Foreign Ministry’s website and/or the World Health Organization’s website.

What visa do I need?
To volunteer in Tanzania a volunteer visa is required. Most countries can easily obtain it on arrival at the airport. It costs 250 US-Dollar, 300 US-Dollar for US-Americans, is valid for three months and can be renewed once. At this point we offer stays from maximum 3 months.

Do you need an insurance?
We recommend you have insurance for your time in Tanzania. Health care is not expensive but in case of any emergencies your insurance may take you to your home country for better treatment. Please contact your local insurance for advice on which foreign health insurance is the best for you.

What’s the exchange rate from Euro, Pound and Dollar to Tanzanian Shilling?
Fluctuation in the exchange rate are common but currently
1 Euro = 2.600 Tsh
1 GBP = 2.900 Tsh
1 Dollar = 2.300 Tsh

Which languages do locals speak in Tanzania?
English and Swahili are both official languages in Tanzania, although English is not widely spoken. We will make sure that there is at least one person in every project who speaks English and at the same time, you will have the chance to learn Swahili while in Arusha to make your everyday life easier.

2. This is important during your stay

How can I take out money?
ATM’s are widely spread in town. It is best to use a Visa Card. MasterCard’s doen’t work with all ATM’s and you should not bring Traveler Checks since it’s almost impossible to exchange them to cash.

Is there a washing machine in the hostel?
Yes. In our house you can use our washing machine. It is working a bit different as you might know in your home but it works somehow.

How can I stay in contact with my friends and family?
Sim cards cost as little as 1.000 Tsh and you can get them everywhere. While on the town tour, we will buy one with you so that you can make calls and use the internet to stay connected with friends and family. At the house we provide free Wifi for you.

How much extra money do I need to plan per week?
That’s a question we actually can’t answer because that depends on your personal spending habits. However, we want to give you an idea about prices for your planning: bus rides in town cost 400 Tsh and Taxis from 3.000 Tsh onward. Local meals start from 2.500 Tsh and if you are looking for Western food you have to calculate around 15.000 Tsh. A beer cost between 2.500 and 5.000 Tsh and cocktails start from 10.000 Tsh. Fabrics for the tailor start from 12.000 Tsh and tailormade clothes start from 10.000 Tsh. Souvenirs can be found from 3.000 Tsh onward.

3. All about the house and your project

What is the security like in the accommodation and Arusha?
Our house is secured through a more than two meter high wall and a guard who is day and night around. Like everywhere in the world you are safe if you stick to basic rules like taking a taxi when it’s dark rather than walking. But don’t worry, once you are here, we will let you know all Do’s and Dont’s.

What kind of requirements do I need to participate in the projects from Najalihouse?
You don’t need specific previous knowledge to participate in our projects, but you should be open to new cultures and other ways of life and have at least basic English knowledge. If you are creative, resilient, and tidy all the better! Should you need certain requirements for a project, you can refer to the project descriptions.

What’s the minimum/maximum time I can participate in a project?
First of all: The longer you work in a project, the more you and the project will benefit. The first days will be for settling in: How do I get to the project? What are my tasks? Where can I help? Nevertheless, we want to take into account the situation of our volunteers and interns, so the minimum stay is two weeks. If you want to stay shorter than 2 weeks please get in touch with us. You can not be in a certain project but you are welcome to join Mariya or Semu in their regular project work. They will organize an interesting schedule for you. Due to visa regulations, you can spend a maximum of 3 months as a volunteer or intern in Tanzania.

How will I be accommodated?
You stay in a 4-bed-dorm in Najalihouse.

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